Shipping and Handling
Please note processing and delivery times do not include Saturdays, Sundays and holidays. We do not ship to PO boxes or freight forwarders. If you are not available at the time of drop off, the carrier will leave a note at your door with the next delivery attempt date or details of the closest pick up location.
Standard estimated delivery time after shipment leaves our warehouse is between 10 to 14 business days anywhere in Canada or in the continental USA. Delivery time for orders shipped to Europe or to International destinations will be between 14 to 18 business days.
Once a purchase has been made, an email confirmation will be sent to the email address provided at checkout. Another email containing your tracking number will be sent once your order has been shipped and is on its way to your door. Your tracking number is also available in your account. You will be able to check the status of your order at any time.
Orders can be shipped to a different address than the billing address. After entering your billing address during checkout, you’ll have the option to enter a new shipping address.
Please contact firstname.lastname@example.org for any shipping questions.